Privacy Policy

1. Introduction

EnrolIQ (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We may collect information that you provide directly to us, including:

• Account information: name, email address, phone number, and organisation details when you register for an account.
• Enrolment data: student and family information submitted through enrolment forms, which is processed on behalf of your organisation.
• Communications: information you provide when you contact us via our contact form or email.
• Usage data: information about how you interact with our services, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process enrolment data on behalf of education providers.
• Respond to your enquiries and provide customer support.
• Send you service-related communications.
• Monitor and analyse usage trends to improve user experience.
• Comply with legal obligations.

4. Data Storage & Security

All data is stored on servers located in Australia (AWS Sydney region, ap-southeast-2). We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, and regular security audits.

5. Data Sharing

We do not sell your personal information. We may share information with third-party service providers who assist us in operating our services (e.g. cloud hosting, email delivery), subject to confidentiality obligations. We may also disclose information where required by law.

6. Your Rights

Under the Australian Privacy Act 1988, you have the right to access and correct your personal information. If you are an individual whose data has been submitted through an enrolment form, please contact the education provider who collected your information in the first instance.

7. Cookies

We use essential cookies to ensure our website functions correctly. We may also use analytics cookies to understand how visitors interact with our site. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at enquiries@enroliq.com.