Terms of Service

1. Acceptance of Terms

By accessing or using the EnrolIQ website and services (“Services”), you agree to be bound by these Terms of Service. If you do not agree, please do not use our Services.

2. Description of Services

EnrolIQ provides a cloud-based enrolment management platform for education providers. Our Services include online enrolment forms, document management, workflow automation, analytics, and related tools.

3. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You must provide accurate and complete information when creating an account.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately of any unauthorised use of your account.

4. Data Ownership

You retain ownership of all data you submit through our Services. EnrolIQ processes this data on your behalf and does not claim ownership of your content. We will not access, use, or share your data except as necessary to provide the Services or as required by law.

5. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose or in violation of any applicable laws.
• Attempt to gain unauthorised access to our systems or other users' accounts.
• Interfere with or disrupt the integrity or performance of the Services.
• Upload or transmit any malicious code, viruses, or harmful content.

6. Payment Terms

Paid plans are billed in advance on a monthly or annual basis. Prices are in Australian Dollars (AUD) unless otherwise stated. We reserve the right to change pricing with 30 days' notice. Refunds are handled on a case-by-case basis.

7. Service Availability

We strive to maintain high availability of our Services but do not guarantee uninterrupted access. We may perform scheduled maintenance with reasonable notice. We are not liable for any downtime or service interruptions.

8. Limitation of Liability

To the maximum extent permitted by law, EnrolIQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9. Termination

Either party may terminate the agreement at any time. Upon termination, we will provide you with a reasonable period to export your data. After this period, we may delete your data in accordance with our data retention policies.

10. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes shall be subject to the exclusive jurisdiction of the courts of New Zealand.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

12. Contact

If you have questions about these Terms, please contact us at enquiries@enroliq.com.